Effective Date: September 2026
At Peak Performance LA, privacy is taken seriously, with a firm commitment to safeguarding personal information. This Privacy Policy outlines how data is collected, used, and protected.
1. Information Collected
The following types of personal information may be collected:
- Contact Information: Name, email address, phone number, and similar details.
- Health and Fitness Information: Information related to health, fitness goals, and preferences provided during consultations or in forms.
- Payment Information: Payment details necessary to process transactions for purchased services.
- Usage Data: Information on interaction with the website, including IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: Data collected through cookies and similar technologies, including Google Analytics, to understand how visitors use the site and to enhance your experience.
2. How Information Is Used
Your personal information is used for the following purposes:
- Service Delivery: To provide personalized training services and consultations.
- Communication: To send information related to the services, including session bookings and updates.
- Marketing: Promotional materials about new services and offers may be sent, with consent.
- Improvement of Services: To analyze usage, including through Google Analytics, and improve the services.
3. Sharing Information
Personal information is not sold to third parties. Information may be shared with trusted partners who assist in delivering services (e.g., payment processors, Google Analytics, My PT Hub, the platform used for workout programming and scheduling, and Cal.com, the platform used for initial consultation booking), ensuring they maintain confidentiality and comply with applicable data protection laws.
While coaching, clients may independently set up and maintain their own accounts with third-party applications, such as nutrition tracking apps. These applications are governed by their own privacy policies, and Peak Performance LA has no control over, and is not responsible for, how those third parties handle personal information.
4. SMS & Email Marketing Communications
Contact information obtained through lead-generation platforms (such as Bark) or provided directly may be used to send service-related emails and text messages. By providing contact information through these channels, consent is given to receive such communications until opted out.
Recipients may opt out at any time by replying STOP to a text message, replying to an email, or reaching out to info@peakperformancela.com. Upon an opt-out or deletion request, the contact information is removed rather than retained on an ongoing contact list.
5. Data Security
Appropriate technical and organizational measures are taken to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
6. Data Retention
Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or as otherwise required by law.
7. Your Rights
You have the right to:
- Access and Review: Request a copy of the personal information held about you.
- Correct or Update: Request corrections to any inaccurate or outdated information.
- Delete: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Promotional communications can be declined at any time by following the unsubscribe instructions in the emails, replying STOP to text messages, or through the contact information provided. Opt-out requests result in removal of the contact information rather than continued retention.
8. Cookies and Tracking Technologies
The website uses cookies and similar tracking technologies, including Google Analytics, to enhance your experience and gather information about how visitors use the site, such as pages viewed and time spent on the site. Google Analytics may set its own cookies and process data according to Google's own privacy policy, available at https://policies.google.com/privacy. You can control cookies through your browser settings and can opt out of Google Analytics tracking using Google's opt-out browser add-on.
9. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Regular review of this policy is encouraged to stay informed about how your information is protected.
10. International Transfers
If services are accessed from outside the United States, please note that your information may be transferred to and processed in the United States. Appropriate measures will be taken to protect your personal information in accordance with this Privacy Policy.
11. Children's Privacy
Personal information is not knowingly collected from children under the age of 13. If it becomes aware that personal information has been collected from a child, steps will be taken to delete such information.
12. Breach Notification
In the event of a data breach that affects your personal information, notification will be provided as required by applicable law.
13. Contact
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out at:
Peak Performance LA
Email: info@peakperformancela.com
Phone: +1 (424) 245-5235
By using the services, you agree to the terms of this Privacy Policy.